We're Here to Help
Have questions about creating photo albums? Need technical support? Want to share feedback? Our friendly team is ready to assist you.
Phone Support
Premium users can call us for urgent technical issues.
Available in dashboardSend Us a Message
Quick Links
Support Information
Email support is available 24/7. We respond to all emails within 24 hours.
Premium users have access to priority phone support for urgent technical issues.
Frequently Asked Questions
How quickly do you respond to support requests?
We respond to all email inquiries within 24 hours. Our support team is dedicated to helping you quickly.
Can I get help with creating my first album?
Absolutely! We offer guided onboarding and can help you create your first album. Just mention this when you contact us.
What information should I include in my support request?
Include your account email, a description of the issue, and any error messages you're seeing. Screenshots are helpful too!
Do you offer phone support?
Phone support is available for premium users experiencing urgent technical issues. The number is provided in your dashboard.
Can you help recover deleted photos?
We maintain backups for 30 days after deletion. Contact us immediately if you need help recovering accidentally deleted content.
How can I provide feedback or feature requests?
We love hearing from users! Send feedback to feedback@meroalbum.com or use the feature request option in the contact form.